monday.com allows teams to work better together and fulfil their potential. Part of this vision was to allow non-tech savvy teams access to other capabilities and systems that till now were not accessible to them and to automate their workflow and become more efficient. For instance, allow a small business to send automated SMSs to their clients, have their tickets from Zendesk that contains certain words appear in monday and be accessed by non-zendesk users an so on. Over the last few months, we developed an infrastructure that allowed our team to add tens of new integration and automated flows super easily and fast.
